Camping World and Good Sam Sales Associate in Schaumburg, Illinois
Erehwon Mountain Outfitters is currently hiring a Shift Leader for our Schaumburg location!
The Shift Leader is responsible for supporting the Store Manager in driving and sustaining sales by managing day-to-day operations of Erehwon Mountain Outfitters. This includes but is not limited to; assisting in staff selection and recruitment, staff motivation and supervision, establishment and maintenance of strong work teams to ensure sales goals are met. In this leadership role you will promote a strong level of customer service that exceeds customer expectations.
Main Job Tasks and Responsibilities:
Provide strong customer-focused service
Assume store manager responsibilities in his/her absence
Maintain strong partnership with Store Manager; provide updates on the progress of store and staff
Work with Store Manager to determine, drive and sustain sales goals and profitability
Becomes cross-trained to effectively perform all operations including: visual merchandising, inventory maintenance, shipping and receiving responsibilities as needed
Communicates employee feedback to the store manager
Assists in interview/recruitment of a quality, sales-oriented staff that pursue passions related to our products and philosophy
Assist with the evaluation of staff performance; including making recommendations on hiring, compensation and promotion
When necessary, discipline employees consistent with the company policy
Maintains store resource supply levels at all times
Communicates with the Store Manger regarding inventory, markdowns and trends
Oversee daily product restock on the sales floor and report store shortages
Supervises daily workflow by planning and assigning daily goals, tasks and assignments
Creates a climate within the store in which staff are motivated to do their best, has strong morale and team spirit; shares wins and successes; fosters open dialogue; and creates a feeling of belonging within the team
Manages and motivates sales staff in a manner that ensures sales goals are met
Mentor sales techniques and product expertise
Train and motivate all staff to exceed customer expectations through outstanding selling and service skills
Assist in protecting company assets through promoting awareness of loss prevention
Problem solving and analysis
Excellent organizational skills
Minimum Job Qualifications & Physical Requirements
Able to stand/walk for extended periods of time.
Able to reach, bend, squat, kneel, navigate stairs while carrying boxes.
Able to perform store maintenance items: sweep, vacuum, empty trash, clean.
Able to safely lift boxes up to 55 lbs
Comfortable in climbing ladders
Available to work store schedule Sunday to Saturday
Check us out at: http://www.udans.com/
We don't just accept diversity -- we support it, celebrate it and thrive on it for the benefit of our associates, our customers and our company. We are proud to be an equal opportunity workplace where we strive to think outside -- and not simply check -- the box.
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled