Camping World and Good Sam Sales Associate in Schaumburg, Illinois

Erehwon Mountain Outfitters is currently hiring a Shift Leader for our Schaumburg location!

Summary:

The Shift Leader is responsible for supporting the Store Manager in driving and sustaining sales by managing day-to-day operations of Erehwon Mountain Outfitters. This includes but is not limited to; assisting in staff selection and recruitment, staff motivation and supervision, establishment and maintenance of strong work teams to ensure sales goals are met. In this leadership role you will promote a strong level of customer service that exceeds customer expectations.

Main Job Tasks and Responsibilities:

  • Provide strong customer-focused service

  • Assume store manager responsibilities in his/her absence

  • Maintain strong partnership with Store Manager; provide updates on the progress of store and staff

  • Work with Store Manager to determine, drive and sustain sales goals and profitability

  • Becomes cross-trained to effectively perform all operations including: visual merchandising, inventory maintenance, shipping and receiving responsibilities as needed

  • Communicates employee feedback to the store manager

  • Assists in interview/recruitment of a quality, sales-oriented staff that pursue passions related to our products and philosophy

  • Assist with the evaluation of staff performance; including making recommendations on hiring, compensation and promotion

  • When necessary, discipline employees consistent with the company policy

  • Maintains store resource supply levels at all times

  • Communicates with the Store Manger regarding inventory, markdowns and trends

  • Oversee daily product restock on the sales floor and report store shortages

  • Supervises daily workflow by planning and assigning daily goals, tasks and assignments

  • Creates a climate within the store in which staff are motivated to do their best, has strong morale and team spirit; shares wins and successes; fosters open dialogue; and creates a feeling of belonging within the team

  • Manages and motivates sales staff in a manner that ensures sales goals are met

  • Mentor sales techniques and product expertise

  • Train and motivate all staff to exceed customer expectations through outstanding selling and service skills

  • Assist in protecting company assets through promoting awareness of loss prevention

Key Competencies:

  • Decision Making

  • Problem solving and analysis

  • Excellent organizational skills

  • Coaching

  • Communication

  • Self-starter

Minimum Job Qualifications & Physical Requirements

  • Able to stand/walk for extended periods of time.

  • Able to reach, bend, squat, kneel, navigate stairs while carrying boxes.

  • Able to perform store maintenance items: sweep, vacuum, empty trash, clean.

  • Able to safely lift boxes up to 55 lbs

  • Comfortable in climbing ladders

  • Available to work store schedule Sunday to Saturday

Check us out at: http://www.udans.com/

We don't just accept diversity -- we support it, celebrate it and thrive on it for the benefit of our associates, our customers and our company. We are proud to be an equal opportunity workplace where we strive to think outside -- and not simply check -- the box.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled