SMG Part Time Info Desk Clerk in Greenville, South Carolina


This position is responsible for providing guest informational services and general security of the conference center and exhibit halls.


  • Open facility in the morning, turning on lights and unlocking doors.
  • Answer guests and visitor's questions.
  • Oversee changing of signage on outdoor marquee.
  • Activate and deactivate security alarms as necessary.
  • Report and investigate incidents related to building security as needed.
  • Receive incoming mail and packages and deliver to appropriate departments.
  • Secure facility at end of shift to include locking doors, turning off lights, and securing gates.
  • Be point of contact for emergency calls for security issues -- fire, police, ADT.
  • Follow all safety rules and regulations.
  • Report any unsafe conditions or safety hazards to supervisor immediately.
  • Perform other duties as assigned by the Assistant General Manager.


  • Knowledge of facility security and fire alarm systems.
  • Knowledge of escalator and elevator systems.
  • Excellent customer service skills.
  • Ability to respond effectively and efficiently to facility emergencies.
  • Excellent communication and interpersonal skills.
  • Ability to operate two-way radio and telephone.


  • High school diploma or equivalent
  • Minimum of one (1) year of experience in general security field


  • Occasional sitting, focusing on and operating a personal computer several times a day.
  • Ability to read printed words and numbers in printed form and on computer/terminal monitor.
  • Communicate by telephone for up to 30 minutes at a time on a daily basis.
  • Hearing sufficient to clearly hear voices, alarms, bells and horns.
  • Daily lifting up to 25 lbs. Up to 5 minutes at a time. Daily carrying up to 25 lbs. up to 5 minutes at a time.
  • Ability to distinguish color.
  • Daily standing for up to 60 minutes at a time directing facility guests.
  • See and distinguish objects or symbols as 20 feet or more and 20 inches or less. Depth perception, peripheral vision and bringing objects into focus.
  • Write using pen/pencil or personal computer keyboard for up to 30 minutes at a time on a daily basis.
  • Climbing ladders and staircases multiple times per day as needed to secure facility.
  • Constant standing, walking, stooping.
  • Operating manual and mechanical roll-up doors.


  • This position is not substantially exposed to adverse conditions.
  • Some outdoor exposure for changing signage.
  • Requires frequent standing and walking throughout the facility


  • Hours vary based on need and event schedule
  • Irregular hours including evenings and weekends during the shows.

SMG is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled