IHG Assistant Laundry Manager- InterContinental Abu Dhabi in Abu Dhabi, United Arab Emirates
Supervises the Laundry/ValetDepartment operations to ensure efficient delivery of quality product in atimely manner
Ensures adherence to alldepartmental guidelines, policies and procedures
Schedules personnel so as toensure optimum performance of Laundry/Valet operations.
Establishes productionschedules designed to meet the requirements of the hotel and monitorsactivities to ensure that schedules are met.
Supervises colleagues, workassignments, and scheduling of product/equipment usage to maximizeperformance and productivity of available resources
Attends meetings as necessaryin order to keep up to date on respective hotel relatedactivities/information
Communicates frequently withhotel Housekeeping managers, F & B managers & Recreation managers toobtain information necessary to establish production schedules whichaddress the current needs of the hotel with regard to linen, terry, employeeuniforms and employee and guest valet
Assists EHK in coordination ofinventory control and replacement purchase requisitions for all guestroomlinen/terry and food and beverage linen.
Conducts periodic inventoriesof all linen and terry products, generates monthly usage report
Communicates pertinentinformation to EHK in order to maintain effective operation of thedepartment
Holds daily “huddles” withSupervisors and monthly colleague meetings as required to maintaincommunications with all department personnel.
Monitors chemical usage so asto maintain acceptable “per pound” production process costs
Produces reports relating toemployee/equipment productivity, linen and terry usage, damage/discardstatistics necessary to evaluate department performance and assist inmaintaining operating par stocks for all guest room / F&B; linen,terry
Interacts with Engineering onequipment repairs and preventive maintenance schedules, monitorsperformance of all recommended/required activities to ensure equipmentperforms safely, efficiently and that down time is kept to a minimum
Stays current with regard tochanges in technology, and/or operational procedures that effect theoperation of the Laundry/Valet Department
Interviews, trains, appraises,coaches, counsels and disciplines departmental personnel according toLoews standards
Follows New Hire Training andon-going training programs in accordance with IHG corporate trainingstandards.
Determines need for, andconducts appropriate on-going training on equipment operation, sorting,safety and basics of laundry production.
Evaluates individual colleagueperformance, determines areas where need for improvement or requirementsfor advancement exist, establishes goals, objectives and training needsrequired to achieve same
Other duties as assigned
Promotes and applies teamworkskills at all times
Notifies appropriate individualpromptly and fully of problems and/or unusual matters of significance
Is polite, friendly, andhelpful to guests, management and fellow employees
Executes emergency proceduresin accordance with Laundry/Valet standards
Complies with required safetyregulations and procedures
Attends appropriate meetingsand training sessions
Maintains cleanliness andexcellent condition of equipment and work area
Complies with hotel standards,policies and rules
Recycles whenever possible
Remains current with hotelinformation and changes
Complies with uniform andgrooming standards
Location: United Arab Emirates-Abu Dhabi
Requisition ID: ABU004425