PennyMac Spec I, Core Non-Default in Plano, Texas

Requisition Number

17-0756

Title

Spec I, Core Non-Default

Department

Escrow Services - DFW

City

Plano

State

TX

Job Description

The Specialist will be responsible for the timely processing as well as a variety of functions within the department, such as: disbursements, escrow analysis, ARM adjustments, credit corrections and/or exception reports. In addition, the Specialist will

ensure that all loan servicing requirements are met as specified by the investor and regulatory agencies.

  • Process job functions in accordance with established (Service Level Agreement) SLA

  • Research and analyze consumer accounts in order to respond to inquiries

  • Responsible for researching the mortgage servicing platform to ensure accurate and timely data is updated on each account

  • Meet outlined production and quality standards

  • Obtain appropriate management approvals for escalated issues or disbursements

  • Perform other related duties as required and assigned

  • Demonstrate behaviors which are aligned with the organization’s desired culture and values

Preferred Qualifications

  • Proficient in Microsoft Office (Excel, Word, PowerPoint)

  • Must have strong written and verbal communication skills

  • Must have good business mathematical skills

  • Ability to work in a team environment

  • Must be a strong team player

  • Proven track record at delivering timely and accurate information in a fast-paced environment

  • Financial Services and, if possible, mortgage industry experience preferred