Randstad Business Development Inside Sales Account Manager in Lancaster, Pennsylvania

Business Development Inside Sales Account Manager

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job details:

  • location:Lancaster, PA

  • salary:$45,000 - $60,000 per year

  • date posted:Thursday, October 12, 2017

  • job type:Temp to Perm

  • reference:S_577968

  • questions:susan.lederman@randstadusa.com414-358-5287

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The Business Development Manager is responsible for generating sales of IDenticard's product line(s) through channel sales activities to achieve established sales budget. Sales activities are accomplished via telesales to new and existing customers. This position reports to the Sales Manager.

  • Make direct telephone sales calls to prospects and existing customers

  • Engage web customers via multiple channels (phone, email, chat) to drive sales.

  • Aggressively research and seek new business opportunities.

  • Provide quoting support to District Sales Managers.

  • Meet monthly and quarterly forecast.

  • Enter and maintain accurate customer information in relevant business systems.

  • Maintain opportunities and record callbacks/tasks in Salesforce.com.

  • Negotiate pricing.

  • Ability to "up-sell" and grow accounts.

  • Survey and follow-up with customers and prospects.

  • Make wellness calls to customers to determine customer satisfaction.

  • Write up customer complaint/compliment forms.

  • Relay critical information to product management.

  • Work well with other sales groups, including both field- and office-based personnel.

  • Maintain cooperative relationships with product managers, customer service, technical service, and the credit and shipping department.

  • Ability to multi-task and handle a high volume of calls.

  • Maintain a safe and clean work area.

Working hours: 8am - 5pm


To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

--A minimum of two years telemarketing/customer care experience preferred.

--Self-motivating and outgoing. Able to maintain energy and enthusiasm.

--Excellent personal selling skills.

--Requires professional written and verbal communication and interpersonal skills.

--Knowledge of computer software/programs including MS Office, Outlook, and Internet preferred. Salesforce.com experience is a plus.

--Self-motivating and outgoing. Able to maintain energy and enthusiasm

--Excellent phone manners.

--Must demonstrate previous success of implementing a strategic, targeted plan to achieve desired results.

Bachelor's degree and at least 1-5 years related sales experience.

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.