Illinois State Job Bank Employer Sr Content Analyst - 407798000 in LAKE FOREST, Illinois

This job was posted by : For more information, please see: Sr Content Merchandiser n

• This role is responsible for building a holistic product content strategy for assigned

product categories.

• Management accountability for orchestrating a multi-channel content vision to

support ROI, online conversion and sales targets.

• Lead taxonomy optimization endeavors focused on enhancing every facet of

Grainger's global pr oduct information supply chain and the customer's search


• Provide leadership and strategic direction in a dynamic multi-channel B2B environment

with the sole purpose of helping customers make informed purchasing decisions

through coordinated and rich product content across every channel.

n Principal Duties & n

n Responsibilities: n

• Serve as the voice of product management in merchandising activities and drive a

consistent message across all channels.

• Provide content leadership and support strategic initiatives including but not limited

to; Taxonomy optimization, online search enhancements, M&A, other promotional


• Join forces with business partners to position cross channel content management as a

valuable strategic asset for delivering clean coordinated product information to every

customer, across every channel.

• Help consumers make informed purchasing decisions through coordinated and rich

product data presented across all sales channels.

• Diagnose category level product information needs of customers and internal

stakeholders including but not limited to; E-Commerce, Customer Service, Marketing

Communications, Technical Support, Brand, Sales, and Global Business Units.

• Provide recommendations and input around E-Commerce enhancements to ensure

that they are supported from a content perspective.

• Foster insightful content strategies that support Product Line Expansion, sales growth

and profitability while driving efficiency in Grainger's product information supply


• Consult with global business partners to ensure strategic alignment and share best


• Developing measurement plans and dashboards; monitoring and reporting on critical

metrics and KPIs;

• Strategies must be data driven/customer-centric

• Team up with Product Managers to craft a product content strategy for assigned

product categories

n Preferred n

n Education & n

n Experience: .

• 5-7 years of related product merchandising, eCommerce or product management


• Impeccable oral and written skills

• Ability to gain buy-in and influence at all levels

• Keen awareness of increasing consumer expectations around product content

• Strong knowledge of MRO industry a strong plus

• Proven success working in teams with dynamic, analytics-driven, multi-channel work


• Understanding of Product Information Management systems and product data

management methodologies; experience with STIBO Systems preferred

• Experience with faceted online search engines; Endeca or Solr preferred

• Experience with the interpretation and analysis of web analytics

• High attention to detail / proven organizational skills

• Familiarity with product taxonomy research

• Strong systemic thinking and problem solving skills br>

• Demonstrated interpersonal and relationship building skills

• Strong Microsoft Office skills


n Grainger is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status