Pinnacle Entertainment SECURITY SHIFT SUPERVISOR in Florence, Indiana
Be the Best You
Pinnacle Entertainment (PNK) is a dynamic and growing casino entertainment company with more than 15,000 team members working at 16 casinos and racetracks located in Colorado, Indiana, Iowa, Louisiana, Mississippi, Missouri, Pennsylvania, Nevada and Ohio - and PNK has a management contract for Retama Park Racetrack outside of San Antonio, Texas.At PNK, we are guided by our team member promise - Be the Best You. Through this promise we strive to support our team members in living their best lives by offering them challenging and rewarding work, a competitive benefits package and opportunities to build lasting relationships.
Belterra®is a classic but revolutionary casino resort situated on the scenic Ohio River near the Markland Dam in Switzerland County, Indiana. Belterra offers a first class gaming and resort experience featuring 38,000 square feet of gaming space, outstanding guest rooms and suites, seven delicious food venues, a shopping pavilion, full-service spa and salon, a 1,500-seat entertainment showroom, an 18-hole Tom Fazio designed golf course and more than 50,000 square feet of meeting and conference space.
Belterra Casino Resort
777 Belterra Drive
Florence, Indiana 47020-9402
The Security Shift Supervisor is responsible for supervising the daily activities of the Security Department on assigned shift; provides support for other departments as needed.
Responsible for training, and motivating, evaluating, and supervising staff on assigned shift to ensure employees receive adequate guidance and resources to accomplish established objectives.
Understands department objectives, standards, guidelines, and budget to achieve effective supervision of department.
Establishes and maintains training and development procedures to ensure extraordinary guest service standards are achieved.
Ensures that proper arrest procedures and detainment techniques are carried out in violations of criminal law.
Ensures that all company and departmental procedures are followed; assists various local, state and federal authorities in various activities and investigations to ensure that procedures and laws are observed.
Maintains current information on local criminal activity, etc., to ensure the protection of company assets, guests and team members; develops and maintains communications with law enforcement agencies and security personnel of other casinos.
Resolves guest complaints and ensures that the highest level of guest service is rendered at all times.
Provides support to departmental management in the event of sensitive and/or dangerous situations involving terminations, thefts, team member or guest issues, etc.
Basic knowledge of Indiana civil and criminal laws and Indiana Gaming Commission regulations.
Basic knowledge of county and state ordinances.
Knowledge and understanding of electronic, video, and alarm functions.
Knowledge and understanding of Indiana laws pertaining to citizens’ powers of arrest procedures.
Valid driver's license, preferred.
CPR and Blood Borne Pathogens Certification, preferred.
Must be able to obtain and maintain all licenses / certifications per Federal, State, and Gaming regulations.
This knowledge and these abilities are typically acquired through the completion of a high school education, or equivalent, as well as two years progressive experience in security operations. Supervisory experience preferred
Requisition ID 2017-27101
Property Belterra Casino Resort - Florence, IN
Position Type Full-Time
Starting Pay Rate