Pinnacle Entertainment SECURITY SHIFT SUPERVISOR in Florence, Indiana

Be the Best You

Pinnacle Entertainment (PNK) is a dynamic and growing casino entertainment company with more than 15,000 team members working at 16 casinos and racetracks located in Colorado, Indiana, Iowa, Louisiana, Mississippi, Missouri, Pennsylvania, Nevada and Ohio - and PNK has a management contract for Retama Park Racetrack outside of San Antonio, Texas.At PNK, we are guided by our team member promise - Be the Best You. Through this promise we strive to support our team members in living their best lives by offering them challenging and rewarding work, a competitive benefits package and opportunities to build lasting relationships.

Property Details

Belterra®is a classic but revolutionary casino resort situated on the scenic Ohio River near the Markland Dam in Switzerland County, Indiana. Belterra offers a first class gaming and resort experience featuring 38,000 square feet of gaming space, outstanding guest rooms and suites, seven delicious food venues, a shopping pavilion, full-service spa and salon, a 1,500-seat entertainment showroom, an 18-hole Tom Fazio designed golf course and more than 50,000 square feet of meeting and conference space.

Belterra Casino Resort

777 Belterra Drive

Florence, Indiana 47020-9402

Overview

The Security Shift Supervisor is responsible for supervising the daily activities of the Security Department on assigned shift; provides support for other departments as needed.

Responsibilities

  • Responsible for training, and motivating, evaluating, and supervising staff on assigned shift to ensure employees receive adequate guidance and resources to accomplish established objectives.

  • Understands department objectives, standards, guidelines, and budget to achieve effective supervision of department.

  • Establishes and maintains training and development procedures to ensure extraordinary guest service standards are achieved.

  • Ensures that proper arrest procedures and detainment techniques are carried out in violations of criminal law.

  • Ensures that all company and departmental procedures are followed; assists various local, state and federal authorities in various activities and investigations to ensure that procedures and laws are observed.

  • Maintains current information on local criminal activity, etc., to ensure the protection of company assets, guests and team members; develops and maintains communications with law enforcement agencies and security personnel of other casinos.

  • Resolves guest complaints and ensures that the highest level of guest service is rendered at all times.

  • Provides support to departmental management in the event of sensitive and/or dangerous situations involving terminations, thefts, team member or guest issues, etc.

Qualifications

  • Basic knowledge of Indiana civil and criminal laws and Indiana Gaming Commission regulations.

  • Basic knowledge of county and state ordinances.

  • Knowledge and understanding of electronic, video, and alarm functions.

  • Knowledge and understanding of Indiana laws pertaining to citizens’ powers of arrest procedures.

  • Valid driver's license, preferred.

  • CPR and Blood Borne Pathogens Certification, preferred.

  • Must be able to obtain and maintain all licenses / certifications per Federal, State, and Gaming regulations.

This knowledge and these abilities are typically acquired through the completion of a high school education, or equivalent, as well as two years progressive experience in security operations. Supervisory experience preferred

Requisition ID 2017-27101

Property Belterra Casino Resort - Florence, IN

Category Security/Surveillance

Position Type Full-Time

Starting Pay Rate