Dickinson Financial Corporation Supervisor in Edwards AFB, California

Summary:

Plans, directs and organizes daily operational activities of a banking center, primarily at Exchange locations. The Exchange is a 7-day-a-week working environment with Supervisors managing different shifts during the day at different times during the week. Ensures that bank operations procedures are followed and supervises a staff of employees ensuring customer needs are met. Conducts all related business transactions for customers along with cross-selling products and services to meet targeted sales objectives. Promotes and markets products throughout the Exchange to increase account relationships.

Principal Accountabilities:

Ensures branch operations policies are followed and customer service needs are met

Supervises, plans and directs staff promoting product sales and service

Coordinates and assigns work, ensuring adequate coverage on assigned shift

Opens or closes branch daily

Approves transactions and assists in customer disputes

In Exchange locations, ensures Exchange management needs are met

Responsible for vault balancing and reconciliation

Demonstrates effective communications skills, both verbal and written

Minimum Qualifications:

One-year prior supervisory experience

One-year prior banking experience

One-year cash handling experience

Knowledge of bank operations and compliance

Ability to track results, complete required reports with computer proficiency

Must be able to assist customers with financial matters

Ability to supervise 4-5 employees

Must possess problem-solving skills and decision-making skills

Working knowledge of bank products and services

Strong attention to detail

Strong interpersonal skills

Effective time management, organization and delegation skills

Ability to work well with teams

Knowledge of general office equipment

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, marital status, gender identity, national origin, ancestry, protected veteran or military status, disability, pregnancy, genetic information or any other characteristic protected by applicable law.

Armed Forces Bank and Academy Bank are equal employment/affirmative action employers. If you need accommodation for any part of the employment process because of a medical condition or disability, please send an e-mail to humanresources@dfckc.com or call 816-412-6081 to let us know the nature of your request.