Amazon.com Security and Loss prevention Specialist in Chennai, India

The primary objective of the Security & Loss Prevention Specialist manager is to ensure the protection of people & assets of amazon sites in accordance with GSO guidelines and Policies. The Security & Loss Prevention Specialist manager is a key member of the Amazon INSLP team and reports to Country Head (INSLP).The role is cross-functional which requires deep collaboration and influencing ability with stakeholders from business and corporate functions.

He/she assist Regional security manager in day to day activities such investigations, Risk assessments, data analysis, implementation of security policies in middle mile and last mile operations, drive compliance and superior quality amongst stakeholders and vendors.

RESPONSIBILITIES

· Perform risk assessment of site & operation model and frame mitigation measures.

· Manage physical security of sites through guarding service.

· Monitor optimum functioning of electronic surveillance devices in accordance with GSO policies.

· Drive excellence through existing third party vendors as per agreed.

· Ability to work on various tools & perform trend analysis using data mining, monitoring and analytical skills to detect patterns indicating theft, fraud or abuse.

· Ability to conduct detailed investigation within the policy framework, identify root cause & document management action plan for process formulation/ compliance/ improvement

· Evaluate SLP process performance, internal policies and recommend mitigation/ optimization areas

· Build effective working relationship within team & manage stakeholders to drive closure of optimization trackers and management action plan.

· Effectively manage security services vendor for SLA adherence and conduct training for guarding force on SLP processes.

· Manage preventive maintenance of fire safety devices & train staff on emergency response

· Ability to respond & implement crisis management plan to support business continuity

· Coordinate with Govt agencies and law enforcement agencies for various matters related to security.

· Coach, mentor and develop new team members.

· Report incidents to GSCC as per agreed escalation matrix. Incidents are communicated and forwarded to proper Amazon’s senior management.

· Possess the ability to deliver under pressure and strenuous situations.

· Escalate issues as appropriate and also address the escalations from the team resolve as per the agreed matrix.

· Possess complete understanding of surveillance, access control systems, etc.

· Perform risk assessment of site & operation model and frame mitigation measures.

· Manage physical security of sites through guarding service.

· Monitor optimum functioning of electronic surveillance devices in accordance with GSO policies.

· Drive excellence through existing third party vendors as per agreed.

· Ability to work on various tools & perform trend analysis using data mining, monitoring and analytical skills to detect patterns indicating theft, fraud or abuse.

· Ability to conduct detailed investigation within the policy framework, identify root cause & document management action plan for process formulation/ compliance/ improvement

· Evaluate SLP process performance, internal policies and recommend mitigation/ optimization areas

· Build effective working relationship within team & manage stakeholders to drive closure of optimization trackers and management action plan.

· Effectively manage security services vendor for SLA adherence and conduct training for guarding force on SLP processes.

· Manage preventive maintenance of fire safety devices & train staff on emergency response

· Ability to respond & implement crisis management plan to support business continuity

· Coordinate with Govt agencies and law enforcement agencies for various matters related to security and Loss Prevention

· Coach, mentor and develop new team members.

· Report incidents to GSCC as per agreed escalation matrix. Incidents are communicated and forwarded to proper Amazon’s senior management.

· Possess the ability to deliver under pressure and strenuous situations.

· Escalate issues as appropriate and also address the escalations from the team resolve as per the agreed matrix.

· Possess complete understanding of surveillance, access control systems, etc.

· The ideal candidate will be a successful manager overseeing multiple locations.

· Minimum graduate with 5 years’ experience on investigative or loss prevention field, preferably in a multinational environment.

· Strong analytical and problem solving skills.

· Advanced level of computer literacy including proficiency in MS office package.

· Good knowledge of MS Excel.

· Strong communication skills & fluent knowledge of verbal & written English.

· Knowledge of vernacular language.

· Demonstrated ability to deal with business tools & understand business metrics.

· Demonstrated ability to perform in pressure oriented environment with adherence to timelines.

· Critical thinking & attention to detail of a narrative.

· Strong interpersonal skills & proven experience in managing stakeholders and vendors.

· Strong and proven business ethics, discretion.

AMZR Req ID: 576274

External Company URL: www.amazon.com