ABBTECH Professional Resources, Inc. Enterprise Service Desk Mid - Camp Lejeune, NC in Camp Lejeune, North Carolina

Enterprise Service Desk Mid

Education: High school Diploma or General Equivalency Diploma (GED)

Experience: 6 months


Under immediate supervision, conduct operations in support of the Enterprise Service Desk, execute scripts, answer calls, troubleshoot/resolve/and or escalate technical issues, open and close tickets, correlate events and incidents for management of Information Technology (IT) Services. Experience in IT required including at least six (6 )months of customer service experience in IT.

Clearance: Secret

Certifications: DoD 8570.01-M Information Assurance Technician (IAT) Level II

ABBTECH is an EOE/Minorities/Women/Disabled Individuals/Veterans