DHL Express, Inc. Major Account Executive - Atlanta, GA "OR" Charlotte, NC in Atlanta, Georgia


The U.S. Express Sales organization has an immediate career opportunity for a qualified Major Account Executive . This important role will be responsible for continuing driving revenue growth for our business and to better align support for our enterprise customers. The MAE’s will work with assigned mid to large sized enterprise customers to secure, develop and expand site level relationships while preventing customer defection.

*This position can be based in either Atlanta, GA "OR" Charlotte, NC *

Please see below for more information on the MAE role:

Key Accountabilities:

  • Probe and identify opportunities to increase existing customer revenue through penetration, cross and upselling efforts

  • Target and sell new business opportunities at designated revenue threshold

  • Collaborate and facilitate information flow with stakeholders in strategic/enterprise sales teams to ensure high post-sales satisfaction facilitating positive long-term relationships and high potential for repeat business with customers. Provide competitor intelligence and advisory support to sales management

  • Gathers detailed information about key accounts, identifies decision-makers, understands strategic business challenges and priorities and leads team in analyzing information and prioritizing opportunities critical to accounts Identifies business opportunities, assesses customer needs, and matches these with DHL's services to acquire new key accounts

  • Partners with local, district, and regional management to coordinate customer requests and services that are being promoted. Coordinates sales efforts with inside sales and provides flow of data on account competitors and suppliers to product management

  • Manages assigned customer site relationships, including dealing with customers' highest buying levels and coordinating the activities of customer-focused teams

Position Requirements:

  • BS/BA with at least 8 years of related experience or MS/MA with at least 5 years of related experience or at least 10 years related experience required

  • Proven DHL Express sales experience selling large, national account, multi-location business (Greater than $50K/monthly revenue targets) strongly preferred

  • State of the art knowledge of technologies, processes and practices

  • Proficiency with Microsoft Office, database and web-based applications

  • Creative and innovative thinking in bringing successful resolutions to high-impact and complex problems

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here at